As of July 2nd, 2026 9:58AM MT, CU Anschutz REDCap has been experiencing intermittent outages. The REDCap support team and our partners in Information Strategy and Services (ISS) are actively working to resolve the issue. Users may continue to experience intermittent outages throughout the day.
Since this issue is reoccurring, we recommend avoiding the use of REDCap until service has stabilized to reduce the risk of data loss. If you must use REDCap during this time, please save your work frequently to minimize the potential loss of data entered between outages.
We apologize for any inconvenience this causes. We will continue to update this article as we receive new information.
You may also monitor updates on the following webpage: CU Anschutz OIT | CU Denver OIT Status
UPDATE (07-02-2026, 3:38PM MT): We are still working with our colleagues in ISS to resolve this issue. Small pockets of downtime have been observed off-and-on throughout the day, and are unnoticeable in some cases.
We will continue to provide updates in this article as we work towards a resolution.
UPDATE (07-02-2026, 7:22PM MT): No solution has been identified yet, and brief outages have continued to be observed. For real time updates, subscribe via ISS's update page (CU Anschutz OIT | CU Denver OIT Status)
UPDATE (07-03-2026, 9:39AM MT): No outages have been observed within the past 11 hours after ISS's most recent attempt to resolve the issue. The application appears to be stable, and the REDCap support team and ISS will continue to monitor for issues throughout the day. Additional updates will be provided within this article, and ISS's update page (CU Anschutz OIT | CU Denver OIT Status)
UPDATE (07-06-2026, 4:33PM MT): No outages have been observed within the past 18 hours, and the application remains stable. The REDCap support team and ISS will continue to monitor the application's status, and will provide updates here, and through ISS's update page.
UPDATE (07-06-2026, 7:39AM MT): No outages have been observed over the course of the holiday weekend. The REDCap support team and ISS continue to monitor application status as traffic increases after the holiday weekend. A workaround has been identified, and both teams continue to work towards a permanent resolution. You may continue to monitor this article or the ISS update page for additional information.
UPDATE (07-07-2026, 3:14 PM MT): As no additional outages have been observed, ISS has declared that the application has been fully restored. If additional outages occur, a new article within our Help Center will be published with updates.
Thank you all for your patience and understanding.